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Privacy Policy

Last updated: May 2025

Faith Forged Designs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or communicate with us, including through SMS/text messaging.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address
  • Order Information: Purchase history, billing and shipping details, and payment information
  • Communications: Messages you send us through our contact form, email, or text messages
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, custom requests, and inquiries
  • Send order confirmations, shipping updates, and account notifications via SMS (if you have opted in)
  • Respond to customer service requests and support needs
  • Improve our products, services, and website
  • Comply with legal obligations

3. SMS / Text Messaging

If you opt in to receive text messages from Faith Forged Designs, the following terms apply:

  • Program Description: We send text messages for customer care and account notifications, including order updates, shipping confirmations, and custom order status updates.
  • Message Frequency: Message frequency varies based on your order activity and account status.
  • Message & Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
  • Opt-Out: You may opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message.
  • Help: Reply HELP to any text message for assistance, or contact us at contact@faithforgeddesigns.com or (307) 206-4232.
  • Supported Carriers: Major US carriers are supported. Carrier support may vary.

4. Data Sharing and Third Parties

No mobile information will be shared with third parties for marketing or promotional purposes. Your phone number and SMS consent data will never be sold, rented, or shared with any third party for their own marketing use.

We may share your information only in the following limited circumstances:

  • Service Providers: We may share information with trusted service providers who assist us in operating our website, processing payments, or fulfilling orders — solely for those purposes and under strict confidentiality agreements.
  • Legal Requirements: We may disclose information if required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records are retained for a minimum of four years as required by applicable regulations.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information (subject to legal retention requirements)
  • Opt out of SMS communications at any time by replying STOP
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at contact@faithforgeddesigns.com.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: